Queue platform for shops

Smarter queues. Better customer experiences.

Customers scan a QR, wait on their phone, and get a web push when you call them. Built for barbershops, clinics, and counters in Malaysia.

QR join
No app to install
Live display
Any browser / TV
Web push
When you tap Next
LIVE QUEUE
LINIA queue dashboard with waiting customers and Call Next
Customer ticket on phone — place in line and wait time

Long queues shouldn't define the visit.

Unmanaged waiting creates friction at the door — before anyone is served.

Long waiting times

Nobody knows how long it will take, so people leave or hover at the counter.

Unorganised flow

Staff spend the shift managing the crowd instead of serving the next customer.

No visibility

Customers can't see their place. You can't see the bottleneck until it's already loud.

Live shop display with QR join, now serving, and waiting list
How LINIA helps

A clearer way to run the floor.

Replace paper tickets with a structured journey: kiosk or phone QR, live signage, and staff controls in one place. Walk-in customers join the same line and get called from any staff phone.

  • Wait on their phone. They can step out without losing their place.
  • Call from any staff phone. Next, skip, assign — no extra hardware.
  • See what happened. Reports when you need them, on plans that include analytics.

Everything you need to manage the queue.

From the door to the chair — display, phone, and desk.

Digital queue

QR join. Ticket on the phone. No paper roll.

Live display

Now serving and a join QR on any browser or TV.

Virtual wait

They watch their place and leave the doorway.

Customer list

Repeat visits and history on plans that include it.

Staff seats

Call and assign from the phones you already have.

Web push

Alert when it is almost their turn.

Floor view

See who is waiting without leaving the counter.

Reports

Analytics on plans that include them.

Workflow

How LINIA works

Four steps. Same order, every visit.

Shop QR customers scan to join the queue

01

Customer arrives

They scan the QR at the door.

Phone ticket with place in line and wait time

02

Takes a ticket

Service on the phone. No account required.

Live display showing now serving and waiting list

03

Waits their way

Place in line, then a push when you call.

Staff waiting list with Call Next

04

Gets served

You tap Next. They walk to the chair.

Same system, different floor.

Configured for how you actually serve people.

Barbershops

Walk-ins at the door, a live ticket on the TV, optional slots for regulars.

Clinics

Patients wait elsewhere and get a ping when you call — the room stays calmer.

Cafés & counters

Names don't get lost over the machine. Join by QR, pick up when called.

Retail service

Collections and support desks without a shouty line at peak.

Service counters

One display, one queue, staff phones — no extra kiosk hardware.

Multi-staff shops

Assign and call from the seats you already pay for.

Clearer waits. Calmer floor.

No app

Browser QR. Customers join in seconds.

No printer

Display + phones. Hardware you already own.

Push call

They hear from you even if they left the lobby.

Book ahead

Optional slots on Standard.

Simple plans.

Start free. Add seats, customers, and reporting when you need them.

Monthly
YearlySave 15%

Basic

Free Forever

Walk-in queue for a single operator. Continues automatically after trial.

Free/ lifetime
Live queue management & TV display
Printable QR & dynamic auto-refresh
Customer mobile ticket with wait status
1 account
Get started

Standard

Popular

Staff, customers, and reporting.

RM 69RM 59/ month
Everything in Basic, plus:
Web push notifications & sound alerts
Up to 3 accounts
Location / Room assignment (Counters & Rooms)
Online appointment booking
Customer management & visit history
Staff attendance & clock in/out
Service catalog & price tracking
Customer ratings & feedback
Queue analytics & CSV report export
Real-time estimated wait times
Start 30-day free trial

No card required. Continues on Free Basic if not upgraded.

Questions

No. LINIA runs in the mobile browser. They scan a QR, join, and can allow web push for their turn.

A tablet or monitor for the display, and the phones your staff already carry. No kiosk or ticket printer required.

Customers opt in to web push in the browser. When you call them, they get an alert even if they left the page.

Yes. No card is required. You can stop or stay on Basic whenever you like.

Ready to put the wait on their phone?

Set up the display, share a QR, and run the queue from the counter.

No credit card. Cancel anytime.

Partner program

Earn on shops you onboard.

Lifetime commission up to 45% for partners.

Learn more